Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please contact us
Courier is chargable at a flat rate of $5 per order. Free with a minimum purchase of $50 in an order. Delivery takes 1 - 3 working days. Delivery time excludes payment verification & administrative processes. Item is mailed out within 48 hours upon payment verification excludes weekends & public holidays. Delivery is trackable Customer or addressee (anyone living at the address) will be required to sign for the package at the door.
If you are not completely satisfied with your purchases, you may return it as long as it fulfills the following conditions:
- Item is returned within 14 days upon shipped date by mail.
- Item has not been worn, washed, used, soiled or damaged by the customer and is returned in original condition
- Return/ Exchange is acknowledged and agreed by both parties (Forcast and customer) via email.
- Item is deemed faulty or an incorrect item was sent
Refunds will be credited via a return coupon that can be used for your next purchase online. We do not provide cash/credit card refunds. Do note that exchanges for items in store is not allowed for online purchases.
We do not allow returns for entirely offset orders. Return coupons will not be issued for orders completely offset by discount codes.
Contact us where we will process the return and issue you the return address. You can then mail your item back by normal or registered postage. You will be provided with an order credit in the form of coupon code (valid for 90 days only) that can be used online. Processing time will take 3-5 days upon receiving the return parcel. Do note that you will have to bear the costs of return shipment. We do not provide cash refunds. Forcast will also not be responsible for lost mail via normal postage.

Our return coupons are valid for 90 days. You will receive an email with the code that can be applied for online purchases. Do note that coupon codes are not refundable once they have been used. They will not be credited back on exchange/returns. No further return coupon will be issued after the first return.
Contact us indicating your order number and the screenshot of the invoice of the returned item.
No, proceed to Forcast Australia for international shipping.
Courier Delivery is our standard delivery method. It takes about 3 - 5 working days. Your item will be mailed out within 48 hours upon payment verification. Delivery is trackable and is at a flat-rate of $1.50. If the parcel is not delivered, our courier will contact you to schedule for redelivery.
We usually process orders within 3-5 working days.